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How do I reset my password using my email address?
1. Click on Forgot E-mail/Password button on the Login Page.
2. Enter the registered E-mail id and click on ‘Go’ button.
3. Select the 'Reset Via E-mail' option to receive the reset link and enter the answer for the Security Question asked.
4. The reset link will be sent to the registered E-mail address and below screen will be displayed.
5. Check your Inbox for below email. Now click on the link to reset the password.
Note: This link is valid only for 3 days
6.  On clicking on the link it will be navigated to Account Settings page.
7. Set a new password and click on ‘Save Changes’ button.
8. The password is set now. Click on ‘Continue’ to navigate to login page.
9. Enter the new password and enjoy the Cross Country Nurses services
How do I reset my password using my mobile phone number?
1. Click on Forgot E-mail/Password button on the Login Page.
2. Enter the registered E-mail id and click on ‘Go’ button.
3. Select the 'Reset Via Text' option to receive the reset link and enter the answer for the Security Question asked.
4. Enter the Code received on the registered cell phone number and click on Continue.

Note: One can use ‘Resend Text’ link in case Code is not received earlier
5. You will be navigated to Account Settings page.
6. Set a new password and click on ‘Save Changes’ button.
7. Your password is set now. Click on ‘Continue’ to navigate to Login page.
8. Enter your new password and enjoy the Cross Country Nurses services.
How do I restore my access?
1. Click on Forgot E-mail/Password button on the Login Page.
2.  Enter the First Name, Last Name and Last 4 Digits of SSN Number and click on ‘Go’ button.
3. Enter the answer for the Security Question asked and click on Continue button.
4.  Account Settings page will be displayed where one can set the new password and/or new email address. 
5. The account will be updated and below screen will be displayed. 
6. Enter your new password and enjoy the Cross Country Nurses services.
How do I add and update my skills checklists?
1. Login to Cross Country Nurses Portal with your credentials.
2. After successful login, Home page will display as below.
3. Click on 'Skills Checklists' link from Menu(Menu -> MyCareer -> Skills Checklists) or from Profile Status which is on right side of the page.
4. It will navigate to 'Skills Checklists' page as below.
5. In the Add Checklist text box, type name of the checklist (Ex: Operating Room-Scrub or Operating Room-circulate. Text box auto suggests the available checklists and select any one form it).
6. Click Add button, newly added checklist will be displayed in below checklists table with status as Incomplete.
7. Click on the new checklist row to complete, it will navigate to Checklist Details page where we can add ratings for skills.
8. Click on skill set, and provide rating from 0-5 for each skill. 0 is Not applicable and 5 is Very Experienced.
9. After ratings are given for all skills it will be marked as Complete.
10. After providing ratings for all the skills, provide your initials.
11. Click on Certify button.
12. It will navigate to Checklist Summary page and previously filled checklist will be marked as Complete.
13. Now checklist is successfully completed.
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